GENERAL SALES CONDITIONS
1. FIELD OF APPLICATION
The following general sales conditions regulate all commercial operations between AudioNovo GmbG and clients, in accordance with possible modifications and integrations, upon placing the order.
2. SETTLEMENT OF THE AGREEMENTS
The agreement is considered settled when, after choosing the desired product and providing your client's information and your billing information, you finalize the payment through Paypal, prepayment or confirming the order by paying cash on delivery.
3. DELIVERY COSTS/SHIPPING
The CDs ordered will be delivered at the address that you have provided. The amount of delivery costs is 7,00 €.
4. DOWNLOAD AND LOG-IN
After the agreement is settled you will receive an e-mail with a link for the download, in that way you will be able to download the course data and have access to the language course data, as stipulated in the license agreement.
For security reasons, the number of downloads is limited to 3 and the validity of the download link is limited to 12 months. Both can be extended upon request, as long as it complies with the regulations (in particular with the license agreement).
During this period of time, temporary interruptions of the service (due to the maintenance of the systems or similar) can occur. However, we make efforts to avoid all possible damages (maintenance works are generally carried out during night-time).
After the end of the above-mentioned period, at the discretion of AudioNovo GmbH an extension of the access can be granted.
5. PRICES, PAYMENT AND EXPIRY DATE
All the above-mentioned prices are net and immediately charged. You can choose to pay through Paypal, Amazon Payments or through invoice.6. PAYMENT THROUGH INVOICE
In collaboration with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, our terms of payment include the payment through invoice. We invite you to notice that Klarna invoice is available only for end-users and that the payment should be made directly to Klarna.
In case of payment through Klarna invoice, you will always receive the item before the payment and you will always have a payment deadline of 14 days. The general sales conditions regarding the payment through invoice for Germany can be found here. The online shop charges a 0,- euro tax per order for payments through Klarna invoice.
Klarna verifies and evaluates your data and, for legitimate occasions and interests, carries out a data exchange with other companies or credit agencies. Your personal data will be used in accordance with the current privacy regulations and in conformity with the indications of the Klarna privacy regulation for Germany.
7. GRANTED REPAYMENT WITHIN 60 DAYS
We grant you a repayment within 60 days from the settlement of the agreement. We only need an e-mail with no motivations, indicating your bank details (or your Paypal account details). Repayment is granted for both downloads and data carriers (also if already opened).
8. RETENTION OF TITLE
AudioNovo GmbH owns the item until the payment is finalized.
9. RIGHT OF USE
The right of use is regulated by our license agreement that can be found here.
10. RIGHT OF WITHDRAWAL
Information about the right of withdrawal can be found in the specific section.
To resale AudioNovo GmbH products for profit, apart from private use, you need an explicit written authorization from AudioNovo GmbH.
13. GOVERNING LAW AND JURISDICTION
German law shall be applied with the exception of the United Nations Convention on Contracts for the International Sale of Goods. The competent jurisdiction is that of Berlin as long as you are traders, legal persons governed by public law, self-financing social entities governed by public law and you do not address another German court in general.
Neue Schönhauserstraße 3-5
10178 Berlin Mitte